Privacy Notice
I am Ella Marshall, an integrative psychotherapist and the data controller for any personal information you share with me. ICO registration number: [number]. Contact: ellamarshall@oxford-therapy.co.uk.
What I collect and why: your contact details and anything you tell me when you get in touch, so I can respond. For clients, I also keep contact details, brief session notes and relevant health information, so I can provide therapy safely. I process health information to provide health care under a duty of confidentiality.
Sharing: your information is confidential. I discuss my work in supervision without identifying you. I would only share information without your consent if there were a serious risk of harm or a legal requirement. I use trusted services, including Squarespace, Proton Mail and Zoom, some of which may store data outside the UK with appropriate safeguards.
Retention: client records are kept for 7 years after therapy ends. Enquiries are deleted within 6 months if we don't work together.
Your rights: you can ask to see, correct or delete your information, or object to how it's used. Email me to make a request. If you're unhappy, you can complain to the ICO at ico.org.uk.
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Last updated: October 2026